Return and Refund Policy

Return and Refund Policy β€” The Perfect Setup

We want you to be 100% satisfied with your purchase. If for any reason you aren't, we offer easy and transparent return or exchange options.

πŸ“¦ Returns

We accept returns within 14 calendar days of receiving the order, provided that the product:

  • It has not been used or installed.

  • It is returned in its original packaging and in perfect condition.

  • Include all accessories, cables and manuals.

To start a request, visit our returns portal:
πŸ‘‰ Request a refund

πŸ” Changes

If you want to exchange a product (for example, for a different length or color), you can also do so through the same returns portal.
Changes will be processed once the original article has been received and reviewed.

πŸ’Έ Refunds

Once the return is approved, we will issue the refund using the original payment method within 5-10 business days .
In special cases, we can also offer a voucher or store credit .

⚠️ Shipping costs are non-refundable, except in cases of error by The Perfect Setup (defective, incorrect, or damaged product).

❌ Non-returnable items

For safety and hygiene reasons, we do not accept returns of:

  • Used or installed products.

  • Items on clearance or with special discounts.

  • Gift cards or promotional codes.

🧠 Defective or damaged product?

If your product arrived damaged or is not working properly, please contact us within 7 days of delivery with photos or video of the problem:
πŸ“§ support@theperfectsetup.store

We will review your case and offer you a replacement or refund as appropriate.